What does working on the Support Line involve, day to day?
We provide support and guidance to anyone in the UK affected by cancer, including patients, relatives, carers, friends and people who are worried about cancer. As experienced cancer nurses, we offer this support over the phone and through digital channels such as email, the Online Community and webchat.
We cover all cancer types and topics from diagnosis to tests and treatment, and end of life support. People who built up a relationship with us while their loved one was having cancer treatment often contact us again after the person has died to talk through what happened. So, we support people from the beginning of the pathway right to the end.
We also get involved with teaching and mentoring new team members, as well as a range of other projects. And I’m a well-being champion, which is keeping me very busy in the current climate. No day is ever the same.